Shipments and returns
Shipping your Parcel
Parcels are usually shipped within 2 days after receiving the payment. They are shipped via UPS with a tracking number and delivered without a signature. Packages can also be shipped via UPS Extra and remitted against signature. Please contact us before choosing this delivery method, as it induces additional costs. No matter which delivery method you choose, we'll send you a link to track your parcel online.
Shipping costs include preparation and packing costs as well as postage. The costs of preparation are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all your items in one order. We cannot group two separately placed orders and shipping charges apply to each of them. Your parcel is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
Return accepted. The port of return is the responsibility of the client.